Rackspace Cloud Review

Rackspace Cloud Review

 

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Rackspace offers managed solutions for hosting ecommerce sites, blogs, web applications, SAAS, and other cloud hosting needs for individuals and businesses. Founded in 1998, Rackspace continues to place an emphasis on customer service and affordability.

Rackspace  is one of the leading cloud hosting companies, but do they deserve to be ranked at the top of the pack? Take a look at the rest of this review of Rackspace Cloud Hosting to get the answer.


What We Like

introductionFinding a quality cloud hosting company for your cloud server needs can be tricky. There are a lot of different factors to look at. With Rackspace Cloud Hosting, there is definitely a mixture of advantages and disadvantages. First, we will start by providing you with an overview of what we did like about using Rackspace’s Cloud Server:

  • 30-day free trial
  • Affordable pricing plans
  • Excellent customer service
  • Reliable uptime (100% uptime guarantee)
  • Lots of features

There is plenty to like about using Rackspace’s Cloud Server. For starters, there is a 30-day free trial. You can setup your account and get a feel for the service before you need to start paying. This is a great option, as there are multiple pricing plans. After using the service for 30 days, you should have a better idea of how much bandwidth you require – and therefore, which pricing plan you should choose.

Rackspace also guarantees 100% server uptime. A couple of other things to point out, that Rackspace does right, is their customer service and the abundance of features that they provide.


What We Don’t Like

icon-questionSo, Rackspace’s Cloud Server has a lot to offer, especially when discussing the price of their services and their customer service. Despite these benefits, there are some issues with using Rackspace that needs to be addressed before you make a decision. Now on to the features and areas of Rackspace Cloud Hosting that we don’t like:

  • No easy setup wizards
  • The interface can lag
  • Control panel requires a learning curve
  • No automated processes

Almost all of the disadvantages associated with using Rackspace for cloud hosting have to do with the set up and using the control panel and interface. Companies like Amazon and Microsoft have focused on the overall user experience, while Rackspace seems to place an emphasis on actual performance.

The first thing you will notice when you begin setting up your Rackspace account is that there are not easy-to-use setup wizards and automated processes for getting your server running. The control is unorganized and requires a bit of a learning curve, in order to familiarize yourself with the layout.

Once you get past the difficulties of using the control panel, the only other issue is the occasional lag when using the interface. Despite the fact that Rackspace Cloud Hosting provides fast server speeds, this does not seem to affect the control panel.


Features

featuresRackspace provides loads of features, to accommodate just about anything you could expect from a cloud hosting company. The only problem is figuring out where all the features are. Here is an overview of some of the key features that you get with a Rackspace Cloud Server account:

  • RAID 10 SSD storage
  • 24×7 customer support
  • Various payment plans
  • Schedule backup
  • Elastic load balancing
  • Virtual private cloud
  • Web-based cloud management
  • Server cloning
  • Support for almost any platform
  • Windows or Linux operating systems

The features that Rackspace Cloud Hosting provides are too many to list. Rackspace wants to provide as many features as possible on a reliable setup and infrastructure and they succeed; though, finding and using these features can sometimes be a chore, if you do not know what you are doing.


Pricing

pricingAs mentioned above, you will really like the price plans provided by Rackspace. You can even get started with a 30-day free trial, to give Rackspace cloud hosting a test spin. There are multiple pricing options, based on your needs. You can choose to pay as you go, or choose a monthly, quarterly, or yearly payment plan – based on the bandwidth and other features that you require.

The final price you pay depends on the payment plan you choose and the infrastructure that you select. The lowest plan will cost you $73 per month ($50 service fee and $23 for the bandwidth). For that, you get 20GB of storage on 1 CPU with 1GB of RAM. Other plans go as high as thousands of dollars per month. The payment plans are flexible and tailored to your needs – choose exactly what you want and see how much you pay per hour or even per minute.


Control Panel

controlpanelThe control panel and interface of using Rackspace’s Cloud Server leaves something to be desired; though, this is mainly due to the fact that Rackspace has other priorities than ensuring their control panel is flashy and streamlined.

It takes a while to get used to the control panel and, at times, it lags behind while you are waiting for a menu or interface to open.


Customer Support

supportWhat Rackspace lacks in an easy to use control panel, they make up for with their customer service. Customer support is one of the best features of using Rackspace’s Cloud Server for your cloud hosting needs. Any time of the day or night, the customer service department at Rackspace is ready to help you with any issues that you may have, with 24/7 live support.

You can create a support ticket via phone, text, email, or even a tweet. They respond to all issues quickly and can walk you through any complications that you may be having. With the lack of setup wizards and an easy to use interface, the quality customer service comes in handy.


Reliability

reliability1Rackspace guarantees the reliability of their cloud servers, with 100% uptime. The last thing you need is downtime and Rackspace promises that this will not happen. This is backed by a setup of RAID-10 SSD storage and advanced backup technology. With Rackspace, you get reliable service and no downtime.


Final Conclusion

rackspacerecommendedIs RackSpace cloud hosting solution that you have been looking for? If price is your main concern, then Rackspace is a great option. They offer amazing customer support to walk you through their complicated control panel and guarantee 100% server uptime.

Compared to many other cloud hosting solutions, Rackspace edges past their competition with price, reliability, and features, but could spend some time updating their control panel and interface. If you are ready to start set up an account, then visit Rackspace and setup a Cloud Server today and choose a plan that works for you.

 

 

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(FTC Disclaimer: We receive compensation from referrals from this site. Learn More.)