Ontraport Review

Ontraport Review



(FTC Disclaimer: We receive compensation from referrals from this site. Learn More.)

When you need a business CRM and marketing automation application to handle the automation of various marketing strategies, there are a handful of solutions that remain at the top of the pack. Among these solutions is Ontraport. You can use it for setting up webpages, handling your marketing campaigns – including email marketing, creating order forms, e-commerce, and tracking all of your online marketing efforts.

Ontraport is one of the leading companies offering software for business marketing automation. It has been available for a number of years, formerly as Office Autopilot, and has earned a reputation as one of the best options for business CRM automation. Is this reputation well-deserved? Look over the rest of the features of Ontraport to get a better idea of how useful this business CRM application can be.

What We Like

introductionOntraport has given a strong effort to provide customers with everything they would need from a marketing automation platform. You can use it for just about any type of online marketing task that is part of your overall marketing strategy. Some of the main things that we like about using Ontraport include:

  • Affordable business CRM
  • Create and launch lead capture and online order pages, and forms
  • WordPress integration, membership websites
  • Integrated E-mail marketing tools
  • Integrated e-commerce functionality
  • Large amount of contacts and monthly emails
  • Great customer support

Compared to other business CRM and marketing automation platforms, Ontraport is fairly affordable. The Pro plan costs $297 per month, and includes all of the features offered by Ontraport. The main reason for needing to choose the more expensive Team plan, for $597 per month, is the additional users and contacts.

Even with the Pro plan, you are still able to add a large amount of contacts to your contact list. The Pro plan allows up to 25,000 contacts, while the Team plan includes 100,000 contacts. Both plans allow you to send out up to 100,000 emails per month. Ontraport is your complete email marketing solution, perfect for small businesses and large enterprises.

When you run into difficulties using the platform, which you probably will, customer support is always available. They have a customer support team that is fully trained on how to use Ontraport and they should be able to answer any questions that you have.

What We Don’t Like

icon-questionThere is not much to complain about, with Ontraport. They have a solid business CRM and marketing automation platform that includes everything you need to simplify your marketing efforts. With that said, there are a couple of drawbacks to point out:


  • It is expensive to add users
  • So many options can be confusing to new users

Ontraport only offers two different pricing plans. The Pro plan allows you to have 2 users, while the Team plan allows you to have up to 10 users. If you want to add more users, it will cost an additional $47 per month.

The number of features that are included in the Ontraport platform is almost too much to deal with. This results in a steep learning curve. In order to fully explore everything that Ontraport can do, you will need some free time; though, there are quite a few FAQs and tutorials to help you out.

As long as you do not need any add-ons, and have the time to explore all the features offered, Ontraport does not have any major disadvantages.


featuresOntraport offers a large selection of features, which may only be rivaled by Infusionsoft. Here is an overview of the main features that you can expect from Ontraport:


  • Landing page creator, order forms, lead capture forms
  • Membership sites
  • Integrated e-mail marketing, and e-commerce tools
  • Auto responders
  • Task automation
  • Shopping cart tools
  • A complete business CRM solution

With Ontraport, you will get access to a large amount of features for improving your marketing strategies. Use a landing page creator to build landing pages for your marketing promotions or targeted emails. Set up auto responders for your contact forms or emails.

If you have an ecommerce website, Ontraport includes shopping cart tools and other useful ecommerce features. The task automation provided by Ontraport will free up some of the time normally spent on marketing.

This is a very small sampling of the features that are included in the Ontraport business CRM platform. There are over a hundred useful features that are a part of the Ontraport platform. In order to discover all of the features included will take time.


pricingCompared to most other business CRM solutions, Ontraport is incredibly affordable. They have two different plans for you to choose from, so that you can pick the option that meets your needs – for both marketing and affordability. The plans that you get to choose from include:

  • Pro – $297 per month
  • Team – $597 per month

With the Pro plan, you will receive the complete Ontraport business CRM platform, along with 25,000 contacts. You will also have the ability to send 100,000 emails per month. Up to two users can gain access to the software. Using the Team plan, you get 100,000 contacts and can have up to 10 users.

Control Panel

controlpanelOntraport does a great job of creating an easy to use, innovative control panel. With as many features as they provide, it would be easy for them to create a control panel that is difficult to navigate, such as the control panel used for Infusionsoft. You should not have too much difficulty finding the features and options that you need and there are plenty of tutorials, FAQs, and knowledge base articles to help you out.

Customer Support

supportOntraport values their customers. When you first setup your account, you get 2 hours of 1-on-1 time with an Ontraport representative. This is extended to 10 hours if you choose the Team plan. During this 1-on-1 time, the representative will walk you through the entire setup process and answer any questions that you may have.

In addition to this initial setup, you can contact Ontraport at any time, if you are having difficulty using their platform. They have 24/7 customer support, available over the phone, through email, or using the support ticket system included in the software.


reliability1As far as the platform is concerned, you should not run into any issues with reliability. The Ontraport platform has been in use for more than a decade and continued improvements ensure that it always works smoothly.

The other concern, with reliability, is the ability to send a massive amount of emails. With most targeted email solutions, there will be a handful of unsent emails, with every batch that you send out. Ontraport has great email delivery rates, using their own dedicated IP addresses.

Final Conclusion

ontraportrecommendedOntraport is one of the leading solutions for customer relationship management, and business automation solutions. Automate some or all of your marketing efforts and get access to a wide variety of useful marketing features. Ontraport is affordable, versatile, and one of your best options for a quality business CRM and complete business automation solution.

If you would like to increase the effectiveness of your marketing efforts, then give Ontraport a try. Visit their website and setup your account with a 90-day no risk, money back guarantee.



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(FTC Disclaimer: We receive compensation from referrals from this site. Learn More.)